Terms and conditions
These terms govern your use of the APPSOLN® website and any enquiry you make through it. A paid engagement starts only when both sides accept a separate written agreement.
Last updated: 22 September 2026.
1. Agreement
By using this website, submitting a form, or booking a call, you agree to these terms and to our privacy policy. If you do not agree, do not use the site or send us information through it.
These terms are an electronic record under the Information Technology Act, 2000 and the rules made under it. They do not require a physical signature.
2. Who we are
APPSOLN® (“we”, “us”, and “our”) is an AI workflow consulting business operated by Aishwarya Shiva Pareek. We help operations-heavy businesses identify, integrate, and govern practical AI workflows. The website describes that work and lets you enquire about it.
Notices under these terms may be sent to asp@appsoln.com , or through the contact form.
3. Who may use the site
The site is intended for businesses and for individuals who are at least 18 years old and competent to contract under the Indian Contract Act, 1872. If you use the site for an organisation, you confirm that you are authorised to bind that organisation to these terms for the enquiry you submit.
You must provide information that is accurate and not misleading. We may decline an enquiry, application, or booking if the work is outside our scope, if the information is incomplete, or if we cannot take the engagement.
4. The website and the services
The public website provides:
- information about our services, process, and points of view;
- an AI Workflow Scorecard that runs in your browser;
- forms to apply for an AI Workflow Opportunity Review, contact us, or subscribe to insights;
- a link to book a free AI Workflow Fit Call on Topmate; and
- articles and other educational material.
Descriptions of services, examples, and possible outcomes are illustrations. They are not a promise that a particular workflow, saving, or result will be achieved. Scope, deliverables, timetable, fees, and responsibilities are defined only in a proposal or agreement that both sides accept in writing, including by email.
A free Fit Call is a short conversation to see whether a further review is a fit. It is not an Opportunity Review, an audit, or an implementation engagement.
5. No client relationship from the website alone
Reading the site, completing the scorecard, subscribing to insights, sending a contact message, or attending a Fit Call does not create a client, advisory, fiduciary, or employment relationship.
A client relationship begins only when we accept a written engagement. Until then, we are not obliged to keep a time slot, start work, or treat information as received under a professional retainer. If we send a proposal, it is an invitation to contract. It becomes binding only when it is accepted in the manner the proposal states, or when both sides clearly agree in writing.
6. Bookings on Topmate
Fit Calls are scheduled on Topmate, which is not operated by us. Your booking is also subject to Topmate’s terms. We may reschedule or cancel a free call if there is a conflict, if the request appears abusive, or if the topic is outside the work we do. We will try to give reasonable notice.
7. Fees and taxes
Pages on this website do not by themselves state a binding price. Fees, expenses, and payment timing are set out in the relevant proposal or agreement. Unless the proposal says otherwise, fees are in Indian rupees and are exclusive of goods and services tax and other applicable taxes.
If we are registered under the Central Goods and Services Tax Act, 2017 or a corresponding state law, GST will be charged as shown on the invoice. You are responsible for taxes imposed on you by reason of your location or status.
Late payment, suspension of work for non-payment, and the effect of cancellation are governed by the engagement agreement. Nothing on the website waives an amount that is due under that agreement.
8. Your responsibilities
If you enquire about or later engage us, you are responsible for:
- the accuracy of the information you provide;
- having the authority and a lawful basis to share any personal data or confidential information about your organisation, employees, or customers;
- decisions you make after receiving our recommendations, including decisions not to proceed;
- your systems, accounts, and data, including credentials, which you should not send through website forms; and
- obtaining any internal approval your organisation requires before work begins.
9. Intellectual property
The website, its text, graphics, layout, and the APPSOLN® name and logo are owned by us or used by us under licence. They are protected by the Copyright Act, 1957, the Trade Marks Act, 1999, and other applicable law. All rights not expressly granted are reserved.
You may:
- view the site and print or download extracts for your own internal business reference; and
- share a link to a public page.
You may not, without our prior written consent:
- copy the site or a substantial part of it for publication or for a competing service;
- remove proprietary notices;
- use the APPSOLN name or logo in a way that suggests a partnership, endorsement, or affiliation; or
- frame the site or scrape it in a way that impairs its operation.
Methods, templates, and materials we create remain ours unless an engagement agreement assigns or licences them. Pre-existing tools and your materials remain yours. Feedback you give about the website may be used by us without obligation to you.
10. Information you submit
You retain ownership of the information you submit through forms or email. You grant us a non-exclusive right to use that information to respond, to evaluate a possible engagement, to operate and protect the website, and to perform work you later engage us to do.
Do not submit information that is unlawful, defamatory, infringing, or that you are not allowed to share. We may remove or refuse material that breaches these terms.
11. Confidentiality before an engagement
We will not publish the contents of your enquiry or use them to market to your competitors. An enquiry is not, by itself, a mutual non-disclosure agreement. Do not send trade secrets, security credentials, or highly sensitive personal data until a written confidentiality or engagement term covers them.
Information that is public, already known to us without a duty of confidence, independently developed, or required to be disclosed by law is not confidential under this section.
12. Insights, the scorecard, and AI
Articles, the scorecard, and other website content are general business information. They are not legal, tax, accounting, investment, or regulated professional advice, and they are not a recommendation to buy a particular product. AI systems can be inaccurate. You should not rely on website content as a substitute for a decision made on your own facts.
Scorecard results are produced from the answers you enter. They are a prompt for discussion, not a finding that a workflow should or should not be automated.
13. Acceptable use
You must not:
- attempt to gain unauthorised access to the site, its forms, inboxes, or related systems, or interfere with their security;
- probe, scan, or test the vulnerability of the site except with our prior written permission;
- upload malware or other harmful code;
- use the forms to send spam, phishing, or bulk unsolicited messages;
- submit content that is unlawful under the Information Technology Act, 2000 or any other law;
- impersonate another person or misrepresent your affiliation;
- use the site to develop a competing database of our materials by automated means; or
- impose an unreasonable load on the site, including by bypassing the rate limits on forms.
We may suspend access, discard a submission, or report conduct to the relevant authority where we reasonably believe the law or these terms have been breached.
14. Third-party services
The site may link to Topmate, LinkedIn, and other third-party services, and forms may be delivered through a third-party relay. Those services are governed by their own terms. We are not responsible for their availability, content, or acts.
15. Disclaimers
The website is provided on an “as is” and “as available” basis. To the extent permitted by Indian law, we disclaim warranties that are not expressly stated in a written engagement agreement, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and any warranty that the site will be uninterrupted, error-free, or free of harmful components.
We do not guarantee that an AI workflow will reduce cost, increase revenue, or be adopted by a team. Outcomes depend on your data, systems, people, and decisions. Recommendations may include a decision to defer or reject a use case.
16. Limitation of liability
To the extent permitted by the Indian Contract Act, 1872 and other applicable law, we are not liable for indirect, incidental, special, consequential, or punitive loss, or for loss of profit, revenue, goodwill, data, or business opportunity, arising out of your use of the website or reliance on its content.
Our total liability arising out of the website, a Fit Call, or an enquiry, other than under a paid engagement agreement, will not exceed INR 5,000. Liability for a paid engagement is limited as stated in that agreement and, if the agreement is silent, to the fees you paid us for the specific engagement giving rise to the claim.
Nothing in these terms limits liability for fraud, wilful misconduct, or any other liability that cannot be limited under Indian law. If you are a consumer under the Consumer Protection Act, 2019, these terms do not take away rights that the Act does not allow to be waived. Our services are offered for business purposes.
17. Indemnity
You will indemnify us against claims, losses, and reasonable expenses arising from your breach of these terms, from personal data or confidential information you provide without a lawful basis, or from your misuse of the website. This indemnity does not apply to the extent the claim is caused by our fraud or wilful misconduct.
18. Suspension
We may change, suspend, or withdraw the website, a form, the scorecard, or a free call offering at any time. We may refuse service where we believe continuing would breach the law, these terms, or professional judgment. Provisions that by their nature should survive, including intellectual property, confidentiality, disclaimers, liability, indemnity, and governing law, will survive.
19. Changes to these terms
We may update these terms by posting a new version on this page with a new “Last updated” date. The version posted at the time you use the site applies to that use. An engagement agreement continues on its own terms. If a change to these terms materially reduces a commitment we have already made to you in writing, the written commitment prevails for that matter.
20. Governing law and disputes
These terms are governed by the laws of India, without regard to conflict-of-law rules that would apply another country’s law.
If a dispute arises, the parties will first try to resolve it by written discussion for 30 days after one party notifies the other of the dispute. If it remains unresolved, it will be referred to arbitration under the Arbitration and Conciliation Act, 1996. The tribunal will be a sole arbitrator. If the parties do not agree on the arbitrator within 30 days of the arbitration notice, the arbitrator will be appointed in accordance with that Act.
The seat and venue of arbitration will be the city in India where our principal place of business is situated. Until a principal place of business is published on this website, the seat and venue will be New Delhi. The language of the arbitration will be English. The award will be final and binding. Subject to this arbitration agreement, the courts at the seat have exclusive jurisdiction.
Either party may seek interim relief from a court of competent jurisdiction in India, including under section 9 of the Arbitration and Conciliation Act, 1996.
21. General
- Entire agreement. These terms and the privacy policy are the entire agreement for use of the website. They do not replace a later engagement agreement, which prevails if there is a conflict on the subject of that engagement.
- Assignment. You may not assign your rights under these terms without our consent. We may assign them to a successor of the business, provided your rights are not materially reduced.
- Severability. If a provision is held unenforceable, the remaining provisions continue in effect. An unenforceable provision will be modified to the minimum extent needed to make it valid.
- Waiver. A failure to enforce a provision is not a waiver of it.
- Force majeure. We are not liable for delay or failure caused by circumstances beyond our reasonable control, including outages of hosting, email, or third-party platforms, provided we make reasonable efforts to limit the effect.
- Relationship. Nothing in these terms creates a partnership, joint venture, or agency.
22. Contact
APPSOLN®
Aishwarya Shiva Pareek
Email: asp@appsoln.com
Privacy requests are handled under the privacy policy.